For some reason my tolerance level right now for all acts of stupidity and general bureaucratic bullshit is at zero. Zero. Maybe it has something to do with the "legal" destruction of the property in front of my house, the "legal" shenanigans of my neighbor, Fatso, the fact that I haven't been at my best lately or maybe even the fact that there is NO CRIME ON ISLA MUJERES. Whatever. So the other day at the grocery store, I decided to not just shrug my shoulders and walk away. Here's what happened, with a little history first.
A few months ago our local grocery store, Super Express, started giving out cards that they then swipe when you buy groceries and you accumulate points. I wasn't sure what they were going to eventually do with the points, but I wanted one of those cards. Every time I asked at the checkout for a card, they gave me the traditional answer of "No Hay". Which means I don't have any, I'm not even going to look for any to give to you and better luck next time. Every time I went to the store I asked to receive one and received either the standard "No Hay", or worse, that blank stare. Even though my Mexican neighbors in line all had one. I finally had to do some serious flirting with the little gay checkout boy and he reached under the counter and brought out a stack, a STACK, of cards and just handed me one! Mission accomplished.
The purpose of these cards was officially launched last week. It is a redemption program. One of those "Use 2 points and get this item for XXX amount!" type of things. They have signs on every shelf of the store right now. One of the items the other day was tuna fish. All kinds of tuna fish was up for offer at buy 2 get 1 free. So B threw 3 of us favorite tins in the cart.
At the checkout she swiped the first can. 24 pesos. Second can. 24 pesos. Third can. 24 pesos. Hold on a second. That third one should have been free. We questioned her about it. She looked at us, shrugged her shoulders and continued running the rest of the groceries through. We again told her that that tuna was 3 for the price of 2. She rang for the supervisor. We repeated ourselves. The supervisor went back to the tuna fish aisle. She came back with a sign for tuna fish with vegetables on sale. We had the ones packed in vinaigrette. She almost stuck her tongue out at us as we looked at her. We said that was the wrong sign. She told us to get out of line. Before we could even do this, she called the security guard over to make sure we did!
We removed ourselves to the end of the checkout and I then asked the security guard to come with me. I grabbed one of the cans of tuna and off we went. Sure enough. There was the sign still hanging from the shelf advertising tuna in vinaigrette as 3 x 2! The supervisor had just grabbed the first tuna sign on the shelf and returned with it. The guard removed the sign and back we went.
He took it and the can of tuna to the supervisor who inspected both like they were covered with mucousy germs. She then gave him back the can of tuna, went to the cash register, entered some kind of code and came back to where we standing. She literally thrust 24 pesos at us and stomped away. No word of apology, nothing but disdain written all over her. We thanked the guard for his assistance and left.
Normally we would have just walked away, mad at the stupidity and stubbornness. I don't know what was different about that day. Maybe the fact that the dollar is going down faster than the Titanic and 24 pesos is 24 pesos!